Change to contact phone numbers

In line with ComReg changes, 1850 and 1890 numbers were withdrawn form 1st January 2022. All 1890 numbers have been replaced with an 0818 and 1850 number has been replaced by a 1800 number.

The change affects our LoCall number and the National Environmental Complaints Line

The new 0818 number will cost no more than a call to a landline from any phone. Calls will be included within your mobile minutes bundle, where it includes landline calls. The 1800 number is a Freephone service.

Our new phone numbers are:

Our LoCall number 0818 33 55 99

National Environmental Complaints Line 1800 36 51 23


Published: 20 December 2021

Last updated: 25 January 2022