In the first instance, you should contact the Dublin Airport Authority (DAA). The DAA have a complaints procedure on their website. The DAA can also be contacted using their dedicated free phone noise complaints helpline on 1800 200 034. 

Each complaint is assessed by the DAA’s Noise and Flight Track Analyst to determine whether an aircraft has breached the environmental noise corridor. These corridors define the airspace aircraft are expected to use when operating at Dublin Airport.  

If a breach is identified, the complainant is notified, and the details are referred to the Irish Aviation Authority (IAAANSP) for further investigation. The outcome of that investigation is then communicated to the complainant by the DAA. 

Flight activity to and from Dublin Airport can also be viewed using WebTrak, which provides information on individual aircraft. 

Further details on how airport complaints can be made and are investigated can be found on the DAA’s website. 

Dublin Airport Authority (DAA)

The DAA manages aircraft noise at Dublin Airport and operates the WebTrak Flight Monitoring System, which allows the public to track flights, and to submit noise complaints. Complaints are investigated by the DAA Noise and Flight Track Analyst to determine whether an aircraft has breached the environmental noise corridor. 

Air Nav Ireland 

Air Nav Ireland provides air traffic control services in Ireland and manages the routes aircraft follow when arriving at and departing from Dublin Airport. It works with the DAA to review aircraft movements and minimise the environmental impacts of aviation, including noise. 

Airport Noise Competent Authority (ANCA) 

ANCA is responsible for assessing aircraft noise at Dublin Airport in line with EU and Irish legislation. It monitors compliance with noise mitigation measures and operating restrictions and applies the International Civil Aviation Organization (ICAO) balanced approach to aircraft noise management. Aircraft noise complaints should continue to be made to the DAA. 

Fingal County Council 

Fingal County Council is responsible for airport related planning matters, including enforcement of planning conditions. It also prepares the Dublin Airport Noise Action Plan (NAP) under the Environmental Noise Regulations, including public consultation on draft plans. 

An Coimisiún Pleanála (formerly An Bórd Pleanála) 

An Coimisiún Pleanála granted planning permission for the North Runway in 2007, subject to conditions including limits on nighttime use. Changes to these conditions were assessed by ANCA, approved by Fingal County Council in 2022, and where then appealed to An Coimisiún Pleanála.  A government decision on whether to end the Dublin Airport passenger cap (32 million) is still under discussion. 

Environmental Protection Agency (EPA) 

The EPA oversees implementation of the Environmental Noise Regulations and provides guidance on noise mapping and Noise Action Plans for major transport sources. It reviews and publishes noise maps and annual progress reports, but its legislative remit does not include the enforcement of airport noise controls or other types of traffic noise. The EPA website provides guidance and links to the relevant authorities for addressing these noise complaints. 

Fingal County Council is responsible for planning related matters at Dublin Airport, including enforcement where planning conditions are breached. It also prepares the Dublin Airport Noise Action Plan (NAP), which aims to manage airport related noise and identify practical measures to reduce its harmful effects. 

The Airport Noise Competent Authority (ANCA) is an independent directorate within Fingal County Council responsible for monitoring and regulating aircraft noise around Dublin Airport. ANCA oversees compliance with noise mitigation measures and operating restrictions and applies the ICAO balanced approach where noise issues arise.  

A Noise Abatement Objective (NAO) sets out a policy objective for managing aircraft noise impacts on surrounding communities. It aims to ensure that airport growth occurs in a sustainable manner and guides ANCA’s decisions on future aircraft operations at Dublin Airport. ANCA have recently developed an SEA Scoping report in relation to their proposed amendment to the NAO.