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Accessibility Statement

Commitment to Accessibility

The Environmental Protection Agency (EPA) is committed to making this website accessible in accordance with the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020 (S.I. No. 358/2020).

This accessibility statement applies to www.epa.ie. 

Compliance Status

This website is partially compliant with the harmonised European standard Accessibility Requirements for ICT Products and Services (EN 301 549), based on the Web Content Accessibility Guidelines (WCAG) 2.1, due to the non-compliances described below.

Non-accessible Content

The content listed below is not fully accessible for the reasons outlined.

Non-compliance with Accessibility Standards

The EPA is aware of the following accessibility issues:

  • Some images have missing or incomplete alternative text descriptions.
  • Some links may be difficult to understand because of incomplete or unclear wording.
  • Some text contained within tables may be difficult to read due to insufficient colour contrast.
  • Some links may initiate document downloads without advance warning to users.
  • Most older PDF documents and other office file formats are not yet fully accessible to screen reader users.
  • Some non-content code may be announced by screen readers and interfere with navigation.
  • Information in some videos published after 23 September 2020 is not fully accessible.
  • Information contained in some office documents published after 23 September 2018 is not fully accessible to screen reader software.
  • The "See It? Say It!" smartphone application is not yet designed to be fully accessible when using a switch control device.
  • The "See It? Say It!" smartphone application is not yet designed to support landscape orientation.
EPA Applications and Services

Some forms, menus and interactive components are not yet fully accessible in the following EPA services:

  • Environmental Damage / Incident Reporting application
  • Medium Combustion Plant (MCP) Register
  • Extractive Industry Register
  • By-product Notifications Register
  • Contact Us Form
  • "See It? Say It!" smartphone application

The EPA is committed to addressing these issues as part of its ongoing programme of accessibility improvement. This statement will be reviewed and updated as improvements are implemented.

Content Outside the Scope of the Regulations

The following content is currently outside the scope of the accessibility legislation:

  • PDF, Word and other office-format documents published before 23 September 2018, unless required for an active administrative process relating to a task performed by the EPA.
  • Video, audio or other pre-recorded time-based media published before 23 September 2020.
  • Live broadcasts and other live time-based media.
  • Online maps and mapping services, except where information intended for navigation must be provided in an accessible format.
Feedback and Contact Information

The EPA welcomes feedback on the accessibility of this website and its online services.
If you experience difficulties accessing information on this website, require content in an alternative format, or wish to report an accessibility issue, please contact the EPA Web Team:

Email: webfeedback@epa.ie

To help us investigate the issue, please provide:

  • The web page or service where the issue occurred.
  • A description of the problem encountered.
  • Details of any assistive technology, browser or device being used, where relevant.

The EPA will consider all reasonable requests and will endeavour to provide information in an accessible format where possible.

Accessibility Officer

Questions regarding the EPA's approach to accessibility can be directed to:

Accessibility Officer
Environmental Protection Agency
PO Box 3000
Johnstown Castle Estate
Co. Wexford

Email: accessofficer@epa.ie

Telephone: (053) 916 0600


Complaints Handling

If you are dissatisfied with how the EPA responds to your request for information or your reported accessibility issue, you may submit a complaint through the EPA's Complaints Handling Procedure.

Enforcement Procedure

If you are dissatisfied with the EPA's response to your request or complaint, you may make a complaint to the Office of the Ombudsman under the terms of the Disability Act 2005.

Office of the Ombudsman
6 Earlsfort Terrace
Dublin 2
D02 W773

Email: complaints@ombudsman.ie

Telephone: +353 (0)1 639 5600

Website: https://ombudsman.ie/en/publication/76e58-make-a-complaint-under-the-disability-act/

Preparation of this Accessibility Statement

This statement was prepared on 20 July 2022, following a review of a sample number of pages against all relevant WCAG 2.1 AA Success Criteria and relevant EN 301 549 clauses. This assessment was carried out with the assistance of the National Disability Authority. This assessment was performed using a range to tools including:

  • Chrome browser
  • NVDA screen reader
  • Axe DevTools - Web Accessibility Testing
  • Automated testing using Insytful site improvement platform
  • Manual testing and Keyboard-only navigation testing
  • Foxit PDF Editor

This statement was last reviewed on 28 October 2026.